Here’s a comment I got from a reader of this blog - these are all great questions, so I thought I’d answer them here.
Hi Len,
I am considering getting a London Cab from the same outfit. I would be interested to know the steps you went through from the time you decided to do it until the time you received it. Things like:
How did you communicate with the London Taxi exports? (phone or email)
Did you deal directly with John Bradley?
How did you know which options were available?
What options would you recommend or not (like the A/C)?
How did you find a customs broker?
How expensive was the import process?
John said I could talk to his “US agent” and gave me a name and number. Did you do that?
Any other explanation of the process would be really helpful.
Thanks,
Max
I just checked my email trail to confirm the dates — the buying process was lengthy, and now that it’s here in the driveway, I tend to forget the anxiety and long wait we went through to get Miss Tuppence here.
We communicated with John Bradley primarily through email - we did talk on the phone a couple of times, but my western US accent and his strong British accent made it a bit dicey. So most of our communication was by email, which I favor anyway as it gives a clear record of what was said, agreed to, and so on.
We first contacted him in July of 2006. We perused his website many times before - ever since taking a trip to London in 2003 and my wife falling in love with the English Taxi. So I knew his website had been up at least 3 years at that time, which made me feel better about sending a stranger all that money for a vehicle.
We emailed back and forth for a few months, and in mid-September we agreed to buy a vehicle. I sent him an email with our full expectations - color of the vehicle, engine/transmission, everything in working order, etc - along with our mailing address. I called him and gave him a credit card number, as he does not have a secure website for financial transactions and I wasn’t going to email the info. He then did the mechanical work needed, had the vehicle painted, added the A/C, and put it on the ship. It took about 3 months for all that. The taxi left England on Dec 23, and arrived in California Jan 16. Clearing Customs took 2 days, so we had our vehicle on the 18th.
For options, we have the jump seat in the front - not very comfortable to me, but my wife loves it - the air conditioning, and the taxi meter. The meter isn’t hooked up, so it doesn’t work but it is fun to have. We also have the taxi-light on the roof. John will tell you what else is available. The A/C isn’t the best, as I’ve mentioned; but bear in mind that I live in a very hot place - near Fresno, CA - so we’re an extreme case. Our taxi has the sun roof, and with the windows down and the sun roof open you do get good airflow in the front. (I’ve never ridden in the back, but it seems adequate).
Another highly recommended option: Get the shop manual. Expensive but really needed if you have work done. I watched ebay for a while, as they get the FX4 shop manuals now and then, but I missed out on the only one that came up while we were waiting for our Taxi. So I finally broke down and bought one from John.
Finding the Customs broker is a real hit-or-miss deal. I went to the port website and found a list there. I also called the US Customs office at the Long Beach port (they take care of Port Hueneme, which is where the car actually came) and asked them for recommendations. I contacted 3 and got estimates; the one that was most professional got my business (they seemed to all charge the same). They took care of everything for me, and clearing customs was a breeze as a result. But it cost about $750 as I recall. There is also a port fee of $100 payable in cash to the shipping company. Oh - also, be sure to tell the Customs Broker that the taxi comes with a Nissan engine. There was some confusion, but once they understood that the Nissan engine is stock/factory equipment, everything was fine.
DMV was another problem. There is only one place where the ID is stamped, so they had me take the vehicle to the California Highway Patrol for inspection. This took months to complete, as there is one inspector for Fresno, and he made an error on the paperwork so I had to go back. It took 4 visits, copies of all my paperwork, tremendous patience, and about $1000 to get a California title and plates.
John sent us a title registered in our name (his address) in the UK, which was cool to have. We made a good color copy and gave that to the DMV - they’d asked for the original, but they didn’t know the difference when we gave them the copy. We kept the original for ourselves.
I did call another Taxi buyer in the states - he was in Texas, and a very helpful person. He was considering becoming John’s agent then, so it could be the same person. Like you, I wanted all the information I could get before committing to the purchase.
I hope this helps — any more questions, don’t hesitate to ask.